Parchment Digitary Services FAQs for Learners
All articles are intended to help those using Digitary CORE
Accessing my Documents
- ★ Can I upload my own documents to Parchment Digitary Services?
- ★ Why can't I see my documents?
- ★ I’m still waiting for my document to be issued, what can I do?
- ★ My document content is not correct, who do I contact?
- ★ I didn't receive an email notification that my document was ready to be picked up
- ★ What do I do if my education provider account has expired or I can no longer access my email? See all 14 articles
Sharing my Documents
- ★ What are all the ways that I can share my documents?
- How do I share a document with an employer or interested third party by email?
- Can I create a share where no email or PIN is required to view my document?
- How do I create and share a Curated Profile?
- How do I share a document with a registered organisation on Digitary?
- How do I share my documents with WES or another institution or university? See all 12 articles
Managing my Account
- ★ How do I merge an institution account into my existing account?
- ★ How can I combine and merge my two accounts into one?
- ★ How do I link another email to my account?
- Why can't I remove my primary email?
- How can I change my primary email account?
- How do I link my account to my education provider account? See all 10 articles